Shoreline Mastercard® Credit Card
What number do I call to activate the card?
1-866-762-0558. This number will also be on the sticker on the card when it first arrives. When activating the card, it will ask for the “Primary cardholder’s information” this is the information of the person whose name is on the card, not necessarily the primary member on the account.
Is there any annual fee, balance transfer fee, or cash advance fee?
No, Shoreline does not charge an annual fee, balance transfer fee, nor fee for cash advances.
Can I turn my card off and on for safety?
Yes. Check out our Card lock and Unlock Page.
How can I make payments on the card?
Payments can be made by quick transfers, schedule one time future payments, and schedule recurring payments for either minimum balance, or statement balance. All payment activity can be managed from our mobile app.
What date are payments due?
Payment dates will always be on the 28th of every month.
Can I use my card internationally?
Yes, enjoy flexible spending power for everyday purchases and foreign travel since MasterCard® is the most widely accepted card around the world.
Do cards have contactless tap to pay?
Yes. Anywhere that you see a symbol like this, the card can use its contactless chip. We encourage our members to use Contactless as a safer, quicker, and more secure method of transacting at participating businesses.
Will I be able to get same day replacement with the cards?
Yes. If anything happens to your card, and a new one needs to be created, we can create them in person at the branches.
Whom do I call for questions related to my credit card?
If you have questions about activating your new credit card, features, using your credit card, or anything else with the card, please contact: 920-482-3783.
Who do I call if there is Fraud on my card?
Contact our fraud department about potentially fraudulent charges, please note the new number is: 1-888-241-2440
Will I be able to use my credit card as an Overdraft Protection account as an additional source to prevent overdraft and associated charges?
Yes, you can use your credit card as Overdraft Protection. Call 920-482-3700, and talk to a Shoreline representative today to find out how.
Finance Charge
For Mastercard, Your due date will be at least 25 days following the statement closing date, and We will not charge You interest on purchases if You pay Your entire balance owed each month by Your due date. For all Feature Categories, We will begin charging interest on balance transfers and cash advances on the transaction date.
Other Fees And Charges
Applicable to Mastercard
Over-The-Credit Limit Fee. If You have affirmatively consented to allow Us to pay a transaction that would exceed Your Credit Limit and We have acknowledged Your consent as required by applicable law, subject to any limitations imposed by applicable law, You will be charged a fee for each billing cycle during which You exceed Your Credit Limit. The fee will be an amount equal to the lesser of: (a) $20.00; or (b) the amount by which You have exceeded Your Credit Limit.
Late Charge. If Your payment is 10 or more days late, You will be charged the lesser of: (i) $20.00; or (ii) the amount of the minimum payment due.
Returned Check Charge. You will be charged the lesser of $20.00 or the required minimum payment amount for the returned payment for any check (or other negotiable instrument used for payment) which is returned unpaid.
Replacement Card Fee. You will be charged $10.00 for each replacement Card You request ($25.00 if You request that the Card be replaced on an expedited basis).