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Important Information

Shoreline Mastercard® Credit Card

What number do I call to activate the card?
1-866-762-0558. This number will also be on the sticker on the card when it first arrives. When activating the card, it will ask for the “Primary cardholder’s information” this is the information of the person whose name is on the card, not necessarily the primary member on the account.

Is there any annual fee, balance transfer fee, or cash advance fee?
No, Shoreline does not charge an annual fee, balance transfer fee, nor fee for cash advances.

Can I turn my card off and on for safety?
Yes. Check out our Card lock and Unlock Page.

How can I make payments on the card?
Payments can be made by quick transfers, schedule one time future payments, and schedule recurring payments for either minimum balance, or statement balance. All payment activity can be managed from our mobile app.

What date are payments due?
Payment dates will always be on the 28th of every month.

Can I use my card internationally?
Yes, enjoy flexible spending power for everyday purchases and foreign travel since MasterCard® is the most widely accepted card around the world.

Do cards have contactless tap to pay?
Yes. Anywhere that you see a symbol like this, the card can use its contactless chip.  We encourage our members to use Contactless as a safer, quicker, and more secure method of transacting at participating businesses.

Will I be able to get same day replacement with the cards?
Yes. If anything happens to your card, and a new one needs to be created, we can create them in person at the branches.

Whom do I call for questions related to my credit card?
If you have questions about activating your new credit card, features, using your credit card, or anything else with the card, please contact: 920-482-3783.

Who do I call if there is Fraud on my card?
Contact our fraud department about potentially fraudulent charges, please note the new number is: 1-888-241-2440

Will I be able to use my credit card as an Overdraft Protection account as an additional source to prevent overdraft and associated charges?
Yes, you can use your credit card as Overdraft Protection. Call 920-482-3700, and talk to a Shoreline representative today to find out how.