Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Shoreline Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Shoreline Hometown Credit Union share? Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain the account(s) you have with us, respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes —
to offer our products and services to you		 Yes No
For joint marketing with other financial companies Yes Yes
For our affiliates’ everyday business purposes — information about your transactions and experiences No We do not share
For our affiliates’ everyday business purposes — information about your creditworthiness No We do not share
For our affiliates to market to you No We do not share
For our non-affiliates to market to you No We do not share

To limit our sharing:

Call 920-482-3700 or toll-free at 800-614-5053 or visit us online at shorelinecu.org. Please note: If you are a new member, we can begin sharing your information thirty (30) days from the date we sent you this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?

Call us at 920-482-3700 or toll-free at 800-614-5053 or visit us online at shorelinecu.org

Definitions

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Shoreline Hometown Credit Union has no affiliates.

Non affiliates  Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Shoreline Hometown Credit Union does not share with non-affiliates so that they can market to you.

Joint marketing  A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our marketing partners include:

  • Investment companies
  • Insurance companies
  • Other financial service providers

Frequently Asked Questions About Your Privacy

What information do you collect?

The types of personal information we collect and share depend on the accounts, products or services you have with us. This information can include:

  • Name, address, Social Security Number, and income
  • Account balances and payment history
  • Credit history and credit scores

How does Shoreline Credit Union collect my personal information?

We collect your personal information, for example, when you

  • start an account
  • apply for a loan
  • use your credit or debit card
  • pay your bills
  • make deposits to or withdrawals from the accounts you have with us

We also collect your personal information from others, including credit bureaus or
other companies.

How does Shoreline Hometown Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, procedural safeguards and safe record storage. We will continue to review and modify our security controls in the future to deal with changes in products, services and technology.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on the account you have with us.

SMS/Texting Privacy Policy

Messaging Terms & Conditions
Shoreline CU | 4400 Calumet Ave Manitowoc WI US 54220-8633

General
When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Shoreline CU. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Shoreline CU. Shoreline CU reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Shoreline CU also reserves the right to change the short code or phone number where messages are sent.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers
Carriers are not liable for delayed or undelivered messages.

Cancellation
You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Shoreline CU again, just sign up as you did the first time and Shoreline CU will start sending messages to you again.

Info
Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at [email protected].

Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy
If you have any questions about your data or our privacy practices, please visit our https://shorelinecu.org/privacy-policy-2/.

Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.

Opt-In
☐   SMS opt-in consent and phone numbers won’t be shared with any third parties and affiliates. By opting in with your mobile number, you agree to receive recurring messages, even if on a “Do Not Call” list. Ensure your number is valid and notify us of any changes.